Immediate Safety Protocols
What To Do Before Armando Arrives
1
Turn Thermostat OFF if Iced
If you see frost or ice on the outdoor copper line or indoor coil, switch cooling mode to OFF and fan to ON. Running an iced unit will permanently destroy the compressor motor.
2
Check Drain Pan & Float Switch
Many sudden AC shutdowns are triggered by a full condensate safety switch. Check if the drip pan under the indoor unit has filled with water.
3
Preserve Indoor Cool / Heat
Keep exterior doors closed and draw all window blinds to block direct solar radiation until our service vehicle pulls up to your home.
Non-Voice Emergency Dispatch Request
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